DAILY
Event Space
Check calendar to ascertain when events are booked
Ensure event space and bar/kitchen are clean with all base requirements for next event
Follow up leads - contact made within 4 business hours of receipt.
Leads
Check music@huntinggroundstudios.com.au for leads. Leads to be contacted within 4 business hours of enquiry ( via phone or email)
All lead enquiries 1st contact questions -
what is the event?
Contact Phone/ Email
Dates they are proposing?
Explain the process - Hire / Private event / Byo / Etc - be familiar with the FAQ’s
Send Link for booking for parties - https://www.hofevents.com.au/book
Give direct number for any more questions
Weekly
Full clean of Space - Floors swept and mopped . General tidy up . Bar / Kitchen clean
Liase and confirm dates with all bookings for the week. General customer service to ensure their event is on track and needs are met
Monthly
Ensure utilisation of event space. Ensure contact list of previous enquiries is up to date - informed of available spots for the month. Email / Texts to be sent
Liase with management to ensure activation if under utilised
Maintenance check - maintenance as required